Smart 911

Arkansas was the first to adopt the Smart911 program statewide which individuals to voluntarily provide potentially life saving information to 911 Operators.

This free service is available at and is used to create a custom Safety Profile for 911 Operators to pass along additional information to responding units.  This becomes especially important when the person is non-responsive or on critical issues such as house fires.  The program is completely voluntary and can be used to keep record of:


  • Medical Conditions - Alzheimer's, allergies, diabetes or epilepsy can all affect what is done when Responders arrive on scene.
  • Medications - Currently prescribed medications can be critical to patient care in an emergency.
  • Physical Disabilities - Vision, hearing or mobility issues are important to know so the response can be tailored accordingly.
  • Developmental Disabilities - Communication or cognitive issues can require additional effort and personnel.